Specialist, agile, customer engagement for pharma companies with ambition

  • Building trust

    NHS customers engage with us because they trust us not to waste their time. Just as you can trust us not to waste yours by over-promising and under-delivering.

  • Our guarantee

    We’ll only take on your customer engagement project, large or small, if we honestly think we can add value, for you, for the NHS and patients. Our mission of adding value is at the core of everything we do, which is why all our programmes are informed by insights from our Brains Trust.

  • Attentive service

    Then we’ll impress you with our attentive service, effective use of technology, and the exceptional results our people generate.

It’s very refreshing to work with a company that actually do what they say. They were honest about our challenges and exactly how they could help.

Made-to-measure solutions that drive better results

Our approach

 

Effective engagement

To create an effective engagement solution we dig deep to get under the skin of your business. Only then do we propose the answers that best meet your specific objectives.



Flexible channels

Our strategies are made-to-measure and highly targeted, as we believe every interaction counts and every connection is precious.

We will recommend the optimum combination of channels for your specific project; face-to-face, remote, or hybrid.



System Integration

Each project, big or small, is designed just for you, and we’re happy to integrate with or fully utilise your systems (for example Veeva). Alternatively, you can benefit from our own Salesforce CRM database incorporating Salesforce Marketing Cloud and Einstein AI.

Whichever route you take, our comprehensive eQMS protects you, the client, at all times.

Project types

nzyme activate has expertise across a wide range of healthcare areas

  • Disease awareness & education

    Pre-launch awareness projects.

  • ICB, ICP and PCN engagement

    Influencing key decision makers in the evolving NHS structure.

  • Primary care engagement

    Driving uptake in primary care through a true KAM approach.

  • Advance budget notification

    Dissemination of information to key budget holders.

  • Specialised services engagement

    A specific approach developed for rare disease / high-cost drugs.

  • Dispensing doctor projects

    A unique approach to achieve market leadership in dispensing.

  • Private healthcare

    Drive early adoption in private healthcare markets.

  • Secondary care promotional campaigns

    Driving usage through differentiation and endorsement.

  • Product support

    Increasing uptake of support materials and programs.

  • Gaining digital permissions

    Increasing permission volume to allow digital engagement.

  • Driving patient referral volume

    Increasing patient referral to specialised care.

  • Patent expiry protection

    Through generic / PI equalisation and commercial offerings.

nzyme activate had plenty to say about how we tackled our project. Their strategic input turned out to be extremely valuable.

Read our “Mind The Gap” White Paper

Value is in the eye of the customer. Co-creation is a bridge to value. We conducted 16 hours of qualitative interviews with HCPs and Senior Pharma industry leaders in the UK, supported with in-depth industry scanning.

Delivered by humans, with experience and integrity

You can count on a senior management team who are experienced in both the commercial and clinical environments. We use our depth of understanding together with data insights to create success for our clients. 

Our combined 27 years of experience in delivering propositions remotely is proving invaluable in the new customer engagement landscape. 

Our wider team are hand-picked for their ability to influence customers through all channels. This doesn’t happen by chance, we proactively seek out the cream of the industry’s most talented professionals who are aligned with nzyme activate's core values.

  • Peter Hyde

    Managing Director

    Helps clients perfect their proposition and design the optimum solution for their needs. Pete has 30 years experience working with pharmaceutical products at different stages of their lifecycle.

  • Ana Buttigieg

    Client Success Director

    Ensures all projects are driven to optimal success, whilst providing an exceptional level of service to clients. Ana has been with us from the very start and has been instrumental in our success.

What stood out to me was the involvement of the senior management team — they really took a personal interest and have been present every step of the way.

Building better healthcare relationships

Valuable remote engagement

Better connections

We’ve worked tirelessly to build better, sustainable channels and connections between the pharmaceutical industry and the NHS, by ensuring every interaction truly adds value.


Integrated campaigns

We are experts in remote engagement and the integration of digital campaigns, to build mutually beneficial partnerships that lead to success.


People buy from people

This isn’t just business, it’s personal.

People buy from people and want to engage with those they trust, whether through a fully remote, hybrid or face-to-face conversation.

We were impressed with their ability to develop great relationships, both with customers and our in-house team.

We use artificial intelligence to drive results that are very real

  • Integrity always

    nzyme activate is proud of the honesty, commitment and high levels of service we apply to every project we take on.

  • Optimum solutions

    We utilise just the right blend of AI technology and years of experience, to help perfect every conversation and refine the optimum solution.

  • Results driven

    Ultimately we are results driven and obsessed with perfecting our approach, to deliver impressive outcomes for ambitious clients.

Check out just a few of our previous projects below

Let’s have a conversation