Our systems allow for simultaneous sharing of content where appropriate and can help manage touchpoints along the customer journey. We can also integrate with your internal and CRM systems where required.
We are experienced at deploying field teams as per customer requirements.
Solutions are delivered by Account Advisors from our call centre or by our team of Remote KAMs. Both solutions efficiently deliver any message our clients need to communicate to any section of the healthcare economy. We do this in a respectful and engaging manner, with the customer relationship at the core of everything we do.
The best of both worlds! Our hybrid KAMs combine the speed and efficiency of our remote sales team with the key account management skills needed to deliver high value and engaging face-to-face calls. All face-to-face activity for hybrid KAMs is appointment based in agreement with the customer. Again, the customer relationship is paramount.
As a healthcare contract sales organisation, we develop and deliver new and compelling conversations, in clinical and commercial settings, providing our customers with a valuable and integrated opti-channel experience. We are logical in our approach, so whatever your need, we will work in partnership with you to devise an optimised solution.
We pride ourselves on being the first CSO who are experts in opti-channel engagement, using our matrix to guide clients to the best solution for their needs.
We have the ability to provide a simple and transparent experience for both our customers and clients, regardless of channel, that is completely bespoke and optimised to their preferences.