Our Services

This is the

Opti-Channel Matrix®

REMOTE-E-DETAILING

Our systems allow for simultaneous sharing of content where appropriate and can help manage touchpoints along the customer journey. We can also integrate with your internal and CRM systems where required.

FACE-TO-FACE

We are experienced at deploying field teams as per customer requirements.

REMOTE SALES

Solutions are delivered by Account Advisors from our call centre or by our team of Remote KAMs. Both solutions efficiently deliver any message our clients need to communicate to any section of the healthcare economy. We do this in a respectful and engaging manner, with the customer relationship at the core of everything we do.

HYBRID KAM

The best of both worlds! Our hybrid KAMs combine the speed and efficiency of our remote sales team with the key account management skills needed to deliver high value and engaging face-to-face calls. All face-to-face activity for hybrid KAMs is appointment based in agreement with the customer. Again, the customer relationship is paramount.

Solutions for better Healthcare Interactions

 

As a healthcare contract sales organisation, we develop and deliver new and compelling conversations, in clinical and commercial settings, providing our customers with a valuable and integrated opti-channel experience. We are logical in our approach, so whatever your need, we will work in partnership with you to devise an optimised solution.

About Alveo Solutions Ltd - CSO for the Healthcare and Pharmaceutical Industry

Our Assurances

Quality

  • We proactively source the very best individuals in the industry to deliver high quality interactions
  • Industry leading coaching
  • Highly experienced management

Compliance

  • Comprehensive quality management system to ensure ABPI and GDPR compliance
  • All client data is protected through our sophisticated IT solution and CRM
  • All telemarketing policies and practices are adhered to, offering total protection for the client

What is Opti-channel?

The promise of a new way of thinking!

For more information about Opti-channel Matrix®, or to arrange a call back…