At Alveo Solutions Limited, we’re committed to protecting and respecting your privacy.
We would like you to know that we will only use your personal information where necessary in order to provide our services.
This Policy explains why and how we collect your personal information, how we use it, how we protect it, who has access to it and for what purpose and what rights you have in relation to our use of your personal information.
Who are we?
We’re Alveo Solutions Limited, a private company limited by shares (no. 10280699). The registered address is Appleton House, 25 Rectory Rd,
West Bridgford, Nottingham NG2 6BE.
Any questions regarding this Policy or our privacy practices should be sent to email@example.com
What personal information do we collect and why?
The information we collect will depend upon your interaction with us. We have grouped our interactions into the following categories:
1. Commercial Clients
In relation to existing, potential or past commercial clients, we will hold the necessary information to enable us to maintain our contractual and legal obligations in relation to the delivery of the services commissioned from us. This is likely to include your business contact details (name, email address and telephone number) and your job title. For legal purposes only, we will hold this information for six years from the date the commercial relationship ceases.
If you are an employee, we will collect the following personal information from you for remuneration, taxation, pension and benefits, training, and employee records purposes:
• NI number
• Identity documentation
• Contact details
• Bank details
We will hold this data for the duration of your employment and seven years thereafter, in order to meet our legal obligations.
3. Prospective Employees
If you have applied for a vacancy with us we will hold your personal information, in order to process your application. The information we hold is likely to include:
• Contact details
• CV/application form (or equivalent)
If you are unsuccessful in obtaining a role with us, unless you give us your specific consent to retain your personal information for future opportunities, we will not keep your personal information once the role has been filled, you can be assured that all the details we hold on you will be deleted at this stage. If you are successful in obtaining a role with us, your personal information will be treated in accordance with our section above titled ‘Employees’.
4. Service Recipients
We consider this category to be any individual with whom we interact, in order to deliver services on behalf of our commercial clients. This might include healthcare professionals, individuals receiving training services, or commercial client employees.
We will only hold personal information to the extent this is necessary to deliver services on behalf of our commercial clients or evidence the same. This is likely to include:
• Contact details (email address or telephone number)
• Job title
• Place of work
If the organisation you represent is a supplier or other business providing services to us, we will hold your personal information for a legitimate business interest. It is likely that you either provided this information to us with a business card or we obtained it from publicly available sources. This information might include:
• Contact details (email address and telephone number)
• Organisation you represent
How is your information collected?
We obtain the majority of the personal information we hold via direct interaction with you e.g. you may give us your name and contact details directly or by filling in forms or corresponding with us by phone or email.
There are some circumstances where we obtain personal information from third parties (e.g. recruitment consultants or directly from our commercial clients). In these instances, we will ensure the third party has complied with all legal requirements in obtaining the personal data they provide to us.
How we use your personal information?
We will only use your personal data when the law allows us to. We have set out in the table below, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.